Support Services
PC Link is customer centric company with focus on Support Excellence.
PC Link, the leading Information Technology and cloud Services provider for the modern Small, medium and enterprise customers it has achieved its status as a Certified Support Staff Excellence Center by partnering with the Major Players in the Industry like Dell, HP Inc, HPE, VMware, Microsoft and many more.
• Desktop Support
• Operating System Upgrades
• Hardware/Software Implementations
• Backup Maintenance
• Workstation Setup, Repair and Upgrades
• Malware Prevention, Antivirus & Spyware Removal, Security Patches
• Hardware Warranty Support
• Software Installation/Configuration, Upgrades/Patches, Data Transfer/Conversion
• Internet Connectivity Issues
• Storage Servers Update & Support
• Remote Network Management
• Email & Website Hosting Support
• Network Monitoring & Troubleshooting
• Emergency IT Support.
• VMware Servers Virtualization support
• Microsoft Oce & Oce 365 Support
• Skype for Business / Lync Server support
• Microsoft System center Support
• AD issues management and Support
Year after year, PC Link demonstrates measurable improvements to the customer support experience.
PC Link Support staff works hard to improve their interactions with customers on a sustained level.At PC Link, we strive to provide our customers with a best-in-class experience that enables them to communicate and collaborate on their terms, driving productivity and empowering them to do their best work